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Going to the 2012 Belgian Grand Prix at Spa-Francorchamps (239 posts)

Topic tags: 2012 Belgian Grand Prix, Belgian Grand Prix, Spa-Francorchamps

Viewing post 151 to 165 (239 total posts)

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PaulJ said 9 months, 1 week ago:

Hi All,

I too am in the same situationhaving booked through spatickets.be. I have rebooked through http://www.belgium-grand-prix.com. I spoke to them a number of times on the phone and were really helpful.

Regarding credit card refunds, I have also been told I have to wait until after the event to claim failure to provide the service. For anyone that booked through spa-tickets.be, it is worth taking a screen shot of the following: http://spa-tickets.be/spa-francorchamps/legal-notice.asp to prove their link to the Ticket Enterprise as your confirmation wioll be from spa-tickets.be and your credit card bill will state the Ticket Enterprise.

I also had camping booked with them so need to rebook that.Any recommendations? I was considering CampingF1…

Many thanks,

Paul

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pinkypants said 9 months, 1 week ago:

Paul – I think you’ve rebooked via another ticket reseller. spagrandprix.com is the official site I believe.

I spoke to my credit card company again today and they have now agreed to refund me. Best of luck to everyone else with their claim :)

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Esteban urtaza said 9 months, 1 week ago:

Hello Everyone. This Is my first GP, I am flying out from Mexico to support Checo Perez. We are only two My Fiancee and myself. We will be renting a car in Brussels so we can go Spa. Our Plan is to Arrive Spa early on Fiday to redeem our tickets ( I bought it from ustickets.formula1.com) to Grand Stand Gold 8, It seems like I did a good choice. But then after the Friday Races we are planning to travel to Luxembourg, stay there then return to Spa on Saturday and also when finishes the race go to Cologne, so we can Return on Sunday for the main Race.

Is there any advise you can provide to make this experience even better? I really appreciate your valuable help.

Thanks a lot

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pinkypants said 9 months, 1 week ago:

Statement on Spa Grand Prix website:

About The Ticket Enterprise
Spa Grand Prix S.A Company has been informed that some people are in trouble with the delivering of the tickets they decide to order trough The Ticket Enterprise Company for the 2012 Formula One Shell Belgian Grand Prix.

Spa Grand Prix company regrets sincerely the problems encountered by potentials spectators of The Formula One Shell Belgian Grand Prix, but they wish to formulate the following comments:

Spa Grand Prix S.A is absolutely not responsible of these identified deficiencies by The Ticket Enterprise Company; Spa Grand Prix has scrupulously and fully respected their obligations;
Spa Grand Prix advices the customers eventually aggrieved by The Ticket Enterprise Company to fill a complaint against this Company. (To facilitate this procedural formality, you will find an attached complain form to be completed, if necessary);
For marketing reason Spa Grand Prix agrees to organize a new order for the aggrieved customers of The Ticket Enterprise at the same price they have already paid without charging the sending cost. (The proof of payment of The Ticket Enterprise Company will be used as an indicative reference to fix the price as mentioned here above)

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Sam Eden said 9 months ago:

Hi,

Does anyone know if there is a pitlane walk on Thursday?

Thanks

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toni said 9 months ago:

there is indeed @sam eden normally starts at 4.30 pm but start queuing from about 3 as last year they released us into the pits early

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Sam Eden said 9 months ago:

@ toni

Thanks very much for your help. Do you know of there is a reason why the pitlane walk is not listed in the event timetable (http://www.formula1.com/races/in_detail/belgium_875/event_timetable.html)?

And also, will a 3 day gold ticket allow you into the pitlane walk for Thursday?

Sorry for all the questions!

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Steved1976 said 9 months ago:

Re: The Ticket Enterprise.

This press release has just been posted on the Facebook Group “F1 – info: Problem with F1 tickets S[pa Francorchamps 2012″:

http://www.f1today.net/en/news/the-ticket-enterprise-not-bankrupt-but-working-to-solve-problems

Apparantly the Ticket Enterprise is working on a solution for us all. A glimmer of hope perhaps?

I have launched a chargeback claim on my TTE order through my credit card company and re-booked with spagrandprix.com. I’m still waiting to receive my tickets from spagrandprix.com though. Does anyone know roughly how long it takes for them to send the tickets out??

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pinkypants said 9 months ago:

Hi there,

I heard there was a track walk as well on the Wednesday? Does anyone know whether there is a way to confirm times/dates?

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Matt said 9 months ago:

Can anyone do the pit walk do you have to pay extra etc ?

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toni said 9 months ago:

@sam as long as you hold a weekend ticket u can gain access to the pit lane walkabout.

It’s not advertised because I don’t think they could cope if everyone showed up so it’s just for fans in the know.

Pinky pants it’s thursday not Wednesday

Free as long as you have a weekend ticket

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Michael said 9 months ago:

Hi Matt,

if you have week end tickets you can visit the Pitwalk. There ara no extra fees.
Greetings from Francorchamps
Michael

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Jason Thomas said 9 months ago:

People impacted by the ticketing debacle, a Facebook group has been created which is liaising with the different stakeholders:

http://www.facebook.com/groups/F1info/

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Sam Eden said 9 months ago:

@ Michael & toni

Thanks for the info you have provided!

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Alan said 9 months ago:

Hope you guys can get your tickets all sorted !

I saw something earlier in the thread about radio at the track, is it like Silverstone where they have Silverstone FM? I found it pretty useful for finding out information when you’re camping. Anyone know if Spa has a radio station, and if so – do they have an English language one? :D

Cheers!

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