I ordered 2 tickets direct from the ACM website 5 weeks ago. It was a pretty clunky buying experience with the website but it all completed ok (as far as I could tell) and the money was debitted from my credit card account shortly afterwards. However, I never received any email confirmation of the purchase, which makes me slightly nervous. And I can’t find any info about when I might receive the tickets.
Is this normal? Need some reassurance if anyone can help please!